Good conversation requires listeners who are fully present. When you honor others with the gift of your attention, it is often returned to you.

We invite you into that generous space.

• Show you're listening fully with your body language by turning toward the speaker, nodding, smiling, etc.
• At least 80% of everything we say is nonverbal. To listen fully, focus on those messages just as much as you do the words spoken. Be aware that nonverbal messages are primarily about emotions and can be ambiguous, try not to jump to conclusions.
• Allow time for the speaker to complete their thoughts. Avoid trying to help them finish their sentences, even if you think you know what they're trying to say. There may be some silence, that's ok, be patient.
• Avoid interrupting by writing down your thoughts/ questions in the
  "parking lot" at the back of this booklet.
• Sometimes, while listening, you will find yourself composing a response in your head as they speak. Try to stop yourself. Listening is enough.
• After someone is done speaking, THEN think of how you would like to respond. Pause, take a breath, then speak. Our brains are amazing and can compose a message in that brief moment.